Refund & Cancellation Policy

1. Scope

This Refund & Cancellation Policy applies to payments made for Dirkar Tech services unless a separate written agreement states otherwise.

Project-specific terms may include additional provisions relating to payment schedules, milestones, cancellations, refunds, deliverables, and other commercial matters.

2. Project Payments

Payments for Dirkar Tech services may be made according to the payment schedule agreed between Dirkar Tech and the client.

Depending on the project, payment may be required before work begins, at agreed milestones, or according to another schedule specified in writing.

A project is considered confirmed when the applicable payment and other agreed onboarding requirements have been completed.

3. Cancellation Before Work Begins

If a client requests cancellation before work has commenced, the refund eligibility will depend on the applicable proposal, quotation, invoice, or written agreement.

Where no separate cancellation terms have been agreed, Dirkar Tech will review the request based on work already performed, resources allocated, and costs already incurred.

4. Cancellation After Work Begins

Once work has commenced, cancellation does not automatically entitle the client to a full refund.

Any refund consideration will take into account work already completed, project milestones achieved, time and resources allocated, third-party costs, and other expenses incurred by Dirkar Tech.

Where a project agreement contains specific cancellation provisions, those provisions will apply.

5. Refund Eligibility

Refund requests will be reviewed based on the specific service, project status, payment terms, and applicable written agreement.

A refund may not be available for work that has already been completed or for services that have already been delivered or substantially performed.

Where a specific refund commitment has been agreed in writing, that written commitment will govern the applicable refund.

6. Non-Refundable Costs

Certain costs may not be refundable where they have already been incurred or committed for a client project.

• Work already completed by Dirkar Tech
• Resources or project time already allocated
• Third-party services or purchases made specifically for the project
• Custom development, configuration, or implementation already performed
• Other costs that have been expressly agreed to as non-refundable

7. Client Delays

Project timelines may be affected when clients delay providing required information, approvals, content, access, feedback, materials, or other dependencies.

Such delays do not automatically create a right to a refund.

If a project remains inactive because required client inputs are not provided, Dirkar Tech may review the project status and applicable commercial terms in accordance with the relevant agreement.

8. Third-Party Costs

Some projects may involve third-party platforms, software, hosting, APIs, payment services, domains, communication tools, or other external services.

Amounts paid to third parties on behalf of or specifically for a client project may be non-refundable where the third-party provider does not provide a refund.

Third-party services may also be governed by their own terms, pricing, cancellation policies, and refund rules.

9. Refund Processing

Approved refunds will be processed using the applicable payment method or another mutually agreed method where appropriate.

The time required for the refunded amount to appear in the client's account may depend on the payment provider, bank, card issuer, or other financial institution.

Dirkar Tech is not responsible for processing delays caused by external payment providers or financial institutions.

10. Changes to This Policy

Dirkar Tech may update this Refund & Cancellation Policy from time to time to reflect changes to our services, business practices, payment processes, or applicable requirements.

When changes are made, we will update the Last Updated date at the top of this page.

You are encouraged to review this policy periodically.

11. Contact Us

If you have questions about cancellations, refunds, payments, or this policy, please contact Dirkar Tech.

Dirkar Tech

Email: contact@dirkar.com

Phone: +91 87308 69424

We will make reasonable efforts to respond to refund and cancellation enquiries submitted through the available contact channels.